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Smart hands & rack-and-stack

On-site hands for remote IT teams.

For remote IT teams, MSPs, and data rooms: rack-and-stack, patching, hardware swaps, and checks. We follow your instructions and report back when the work is done.

Rack-and-stackPatchingHardware swapsSite walks
UPS PATCH PANELSWITCHFIBER PANELSERVERSUPS
Rack-and-stackPatch panels, switches, servers, UPS
What we do on site

Tasks we handle.

Send a ticket or task list. We follow your runbook and report what we found and did.

Install

Rack-and-stack

Unbox, rack, cable, and label new switches, servers, firewalls, and UPS units.

Patching

Ports & patching

Patching, port moves, re-terminations, and patch panel clean-ups.

Swap

Hardware swaps

Replace failed hardware, swap drives or optics, and return defective units.

Check

Reboots & visual checks

Power cycles, status-light checks, and console access for your remote team.

Survey

Site walks

Walkthroughs and documentation of closets and data rooms for remote teams.

Support

Ongoing on-site help

Follow-up visits for ongoing tasks.

Who it's for

Teams without local staff.

IT teams, MSPs, and integrators based in another city or state.

Remote IT

Internal IT teams

Corporate IT with sites that have no IT staff on location.

MSPs

Managed service providers

Dispatchable on-site help for your clients' locations.

How to book

Four-step dispatch.

Send the task, access details, and timing.

  1. 01Send the task

    Ticket, runbook, or task list, with the site location and timing.

  2. 02Access & contacts

    Site contact, access instructions, and who to call during the visit.

  3. 03On site

    We do the work and stay in touch with your remote team.

  4. 04Report back

    A summary of what was done, plus any notes or follow-ups.

Next step

Need hands on site?

Send the task and location. We confirm the schedule.