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Support & service

Support for existing customers.

Service requests, ticket updates, and scheduling. Call the main line, or call or text the support line.

Call or text 651-299-TEAM (8326) →Client Portal
Ways to reach support● Call or text
651-299-TEAM (8326)Support line: call or text
Support
1-800-531-0046Main line
Main
Emailsales@onlinesystemsinc.com
Email
Client Portalportal.onlinesystemsinc.com
Portal
Getting help

What to include in a request.

Include these three items.

Where

Site & location

Which site, building, room, or closet.

What

The problem

What's not working, since when, and anything that changed.

Who

Contact on site

Who we should talk to and how to get access.

Text support

Text our support line.

Text 651-299-TEAM (8326) for support requests, service tickets, and scheduling.

See our SMS Terms and Privacy Policy for details about the text support program.

Next step

Need something new installed?

New projects: use the quote form.

Request a Quote →Call 1-800-531-0046Support (call or text): 651-299-TEAM (8326)